Fuji Xerox DocuPrint C1190 FS User Guide

Problems Receiving Faxes

Problems Receiving Faxes

Solving Fax Problems
8-20
Problems Receiving Faxes
Symptom
Cause
Solution
The received fax is blank.
There may be a problem with the 
telephone connection or with the 
caller’s fax machine.
Check that the machine can make 
clean copies. If it can, have the caller 
send the fax again.
The caller may have loaded the 
pages backward.
Contact the caller.
Faxes cannot be received 
automatically.
The machine is set to receive faxes 
manually.
Set the machine to automatic 
reception.
Memory is full.
Load paper if it is empty, and then 
print the faxes stored in the memory.
The telephone line is incorrectly 
connected.
Check the telephone line connection. 
If it is disconnected, connect it.
There may be a problem with the 
caller’s fax machine.
Make a copy to check that this 
machine is operating correctly, and 
then, if the copy was printed correctly, 
have the recipient check the condition 
of their fax machine.