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CentreWare Internet Services Problems

CentreWare Internet Services Problems

Network-related Problems
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CentreWare Internet Services Problems
The possible symptoms and remedies for problems when using CentreWare Internet 
Services are as follows:
Symptom
Remedy
Cannot connect to 
CentreWare Internet 
Services.
Is the machine working properly?
Check whether the machine is turned on.
Is the Internet Services (HTTP) port activated?
Print a Configuration Report to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists, 
enter an IP address to connect to CentreWare Internet 
Services.
Is a proxy server being used?
Depending on the proxy server, connections may not be 
possible. Set the browser to [Not using proxy server] or set 
that particular address to [Not using a proxy server].
The [Please wait] message is 
continuously displayed.
Wait for a while as instructed.
If the status does not change, click the [Refresh] button.
If this does not impart any effect, confirm whether the 
machine is operating correctly.
The [Refresh] button is not 
functioning.
Are you using a specified browser?
Refer to "Installation of CentreWare Internet Services" (P.294) to 
confirm whether your browser is supported.
Selecting the menu on the left 
frame does not update the 
right frame contents.
The screen display is 
distorted.
Change the window size for the browser.
The latest information is not 
displayed.
Click the [Refresh] button.
Characters are not correctly 
displayed.
Use Western European language command.
Pressing [Apply] does not 
apply the new settings.
Are the entered values correct?
If a value outside of the permitted range is entered, the 
update will automatically be made within the range.
This may occur when the control panel is being operated or 
the operation has just been completed.
When the automatic reset function is set, any setting 
configure with CentreWare Internet Services is not applied 
until setting the time set for automatic reset. Wait until then.
The machine is in the Sleep mode. Press the <Energy 
Saver> button on the control panel of the machine to exit the 
Energy Saver mode.
When you click [Apply], a 
message such as “The server 
has returned ineffective or 
unrecognizable response” or 
“No data” is displayed on the 
browser.
Is the password correct?
The entries for Password and Confirm Password do not 
match. Enter the correct password.
Restart the machine.
Cannot delete jobs.
Wait for a while, and click [Refresh].