Fuji Xerox ApeosPort-IV C5580, ApeosPort-IV C6680, ApeosPort-IV C7780, DocuCentre-IV C5580, DocuCentre-IV C6680, DocuCentre-IV C7780 Administrator Guide

Trouble during Copying

Trouble during Copying

15 Problem Solving
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Trouble during Copying
This section describes how to resolve copy problems.
Unable to Copy
If you cannot copy a document, identify the symptom in the following table to perform 
the remedy.
Symptom
Cause
Remedy
The document is 
not correctly fed 
from the 
document 
feeder.
The document is too small.
The minimum size of document that can be 
loaded on the document feeder is 139.7 x 
139.7mm (A5, A5 , 5.5 x 8.5, 
5.5 x 8.5 ).
Refer to "3 Copy" > "Copying Procedure" in 
the User Guide.
The document type is 
unsuitable.
The document feeder does not feed 
irregular sized documents, business cards, 
transparencies, or thin documents.
In addition, the document feeder does not 
feed documents with sticky tags, paper 
clips, or adhesive tape.
Refer to "3 Copy" > "Copying Procedure" in 
the User Guide.
The document guides are 
set in incorrect positions.
Adjust the document guides to the 
document.
Refer to "3 Copy" > "Copying Procedure" in 
the User Guide.
A piece of torn paper 
remains in the document 
feeder.
Open the document feeder cover, and 
remove the piece.
Refer to "Document Jams" (P.586).
Documents of mixed sizes 
are loaded.
When loading documents of mixed sizes, 
be sure to set [Mixed Size Originals] to 
[On]. Otherwise, a paper jam will occur.
Refer to "3 Copy" > "Layout Adjustment" > 
"Mixed Size Originals (Scanning Different 
Size Documents Simultaneously)" in the User 
Guide.