FAQ and troubleshooting
How should I resolve the "Low on Disk Space" or "Out of Disk
Space" error messages?
Windows uses disk space for operations, such as caching and
virtual memory. The Joybook may not run reliably if the free
space of the hard disk drops under 100MB or 200 MB. The
following instructions will help you free up the disk space.
1. Click Start, and then click Computer.
2. Right-click the hard disk icon and then select Properties.
3. Observe how much free space is on the hard disk.
4. To free up the space of your hard disk, click Disk Cleanup
and follow the on-screen instructions to proceed.
How do I update the driver?
Please visit BenQ Online Service and Support
) to search for driver updates.
My system is running very slow. How can I improve the
System resources are the amount of memory and hard disk
space that your Joybook can use, which may degrade over time
and affect the system performance. However, you can still
improve the system performance by using the methods below:
• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook.
Closing software programs that are not necessary helps your
system performs more efficiently.
• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:
R to display the Run dialog box.
2. Type "msconfig" in the Open field. The system configuration
utility will appears.
3. Click the Startup tab, and then uncheck any task that is
4. Click Apply, and then click OK. Restart your Joybook.
• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs
from running when Windows starts up. To do so, follow the
1. Right-click anywhere in the open area on the desktop and
select New, Folder. Give the folder a name. This folder will be
2. Right-click the Start button and then select Open. A folder
named Programs will appear in the Start Menu window.
3. Double-click the Programs folder and then the Startup
4. Right-click any icon in the folder and then select Properties.
The information about the icon will appear.
5. You may decide if the program is necessary to be kept in the
Startup folder. Select unwanted program icons, right-click on
them and select Cut.
JB_S32_en.book Page 57 Wednesday, May 9, 2007 4:53 PM